Privacy Policy

Last Updated: February 14, 2026

1. Who We Are

BenefitsCheck™ is operated by iCoach Solutions, a Life Financial Group Corporation ("we," "us," "our"), a company based in Washington State. We provide a free benefits screening service to help individuals discover assistance programs they may qualify for.

Contact:

• Email: privacy@icoachsolutions.pro
• Phone: (253) 487-0978

2. Information We Collect

Information You Provide

When you use our screening tool, you may provide:

• Household size and composition
• Income information
• Employment status
• Age and demographic information
• ZIP code or state of residence
• Contact information (if you opt-in for follow-up)

Information Collected Automatically

• Device type and browser information
• IP address (anonymized)
• Pages visited and features used
• Time and date of visits

3. How We Use Your Information

Purpose	Legal Basis
Provide benefits screening results	Performance of service
Improve our screening accuracy	Legitimate interest
Send follow-up information (if opted in)	Your consent
Aggregate analytics (anonymized)	Legitimate interest
Prevent fraud and abuse	Legitimate interest

4. What We Don't Do

• We don't sell your data — Ever. Period.
• We don't share with advertisers — No targeted ads based on your screening.
• We don't require an account — Use our tool anonymously if you prefer.
• We don't store sensitive data longer than necessary — Screening data is auto-deleted after 90 days.

5. Information Sharing

We may share information only in these limited circumstances:

• Service Providers: Companies that help us operate (hosting, analytics) under strict confidentiality agreements
• Legal Requirements: If required by law, court order, or government request
• Business Transfer: If we merge with or are acquired by another company
• With Your Consent: If you explicitly ask us to share information with a partner organization

6. Data Security

We protect your information with:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for stored data
• Access controls limiting who can view data
• Regular security assessments
• Employee training on data protection

No system is 100% secure. If we discover a breach affecting your data, we will notify you promptly.

7. Your Rights

You have the right to:

• Access: Request a copy of data we have about you
• Correction: Ask us to correct inaccurate information
• Deletion: Request we delete your data
• Opt-Out: Unsubscribe from communications at any time
• Data Portability: Receive your data in a portable format

To exercise these rights, email privacy@icoachsolutions.pro. We respond within 30 days.

8. Cookies and Tracking

We use minimal cookies:

• Essential Cookies: Required for the site to function (session management)
• Analytics Cookies: Help us understand how people use the site (anonymized)

We do not use tracking cookies for advertising. You can disable cookies in your browser settings.

9. Children's Privacy

BenefitsCheck™ is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has provided us information, contact us immediately and we will delete it.

10. California Residents (CCPA)

California residents have additional rights under the CCPA:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale (we don't sell data)
• Right to non-discrimination for exercising your rights

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Last Updated" date. Material changes will be communicated more prominently.

12. Contact Us

Questions or concerns about privacy?

• Email: privacy@icoachsolutions.pro
• Phone: (253) 487-0978
• Mail: iCoach Solutions, a Life Financial Group Corporation, [Address], Tacoma, WA